Help & FAQ

Countdown Timers

How does it work?
Our service generates countdown timer images on the fly, which you can embed with very simple HTML in websites, blogs, emails, and any other platform which will accept images using a URL.
What is the format of the countdown timer?
The countdown timer shows the number of days, hour, minutes, and seconds. The countdown timer generates 30 seconds of images, which we believe is enough time for your customers to decide to take action.Why do I have to select a timezone?
We countdown to a date and time in a particular timezone, ensuring that everyone everywhere always sees the same number of days, hours, minutes, and seconds left until the countdown reaching 00:00:00:00.
Can I customize the look of the countdown timer?
Yes! You can customize the font, size, and colour of your countdown timer. All countdown timers are also generated with a transparent background allowing you to easily embed them on any website, blog, or email.

Payments

How much does it cost?
Cost depends on what plan you choose and what features you need. We provide plans that start at CAD $0.00 per month to CAD $69.99 per month
Can I change my plan?
Absolutely. You can switch between our Free, Starting Up, Growing Business or Pro Marketer.
Are payments secure?
Payments are processed using paddle.com. Reliability of paddle.com are certified by GoDaddy Secure Web Site, Verified by Visa and MasterCard SecureCode.
What happens when I reach my monthly limit?
We will send you an email and you will have the options to upgrade your plan.
Can I cancel at any time?
You can downgrade your account from a paid plan to free at any time. You'll still remain paid plan up until the days you already paid for run out.
Do you offer refunds?
Unfortunately we can not offer refunds at this time.